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Shipping & Returns

Shipping and Handling

Retromarine trunks and other products can be ordered from anywhere in the world and we try to get them to as soon as possible, no matter where you are. Orders will be processed Monday through Friday, with all orders received before 2pm shipping the same day. All custom & duty fees and taxes are the customer's sole responsibility.

US Rates

FedEx Ground Service / 1-5 business days / FREE
FedEx 2 Day Service / 2 business days / $15
FedEx Overnight Service / 1 business day / $30

International Rates
Europe - FedEx International Economy / $35
Rest of the World - FedEx International Economy / $40

As soon as we process your order and your package has left New York City, you will receive a shipping confirmation including a tracking number from us. If you have any questions or concerns please contact us through the contact link on our website.

Returns

US - Full refund - 15 days  / Store Credit - 16-60 days - excl. original and return shipping charges

International - Full refund - 21 days / Store Credit - 16-60 days - excl. original and return shipping charges

In the very unlikely event of you not loving your Retro's as much as we do, we do of course accept them back. All products can be returned within 15 days of the original purchase date and a full refund will be issued. Please allow for up to 10 business days for the funds to show up in your account or credit card statement. If you are buying something for somebody else and know what you may not be able to return it please contact us through our website, and we would be more than happy to extend your return window.

Please contact us at support@retromarine.nyc for all returns or simply send to:

Manhattan Luxury Brand LLC
c/o retromarine new york
2107 NW 2ND AVE
Miami, FL 33127

You can also call us at +1 212 401 6940 (9am - 6pm / Mon-Fri)

All products must be in original condition including all the tags and any other material that was sent with the order, such as bags and promotional items. If the returned itms are not considered in perfect condition or have been worn or in some way altered we reserve the right to reject a return. All sale items are final sales and will be highlighted as such.

Exchanges

We try to always give you the best possible information about our products on our website and you can always contact our customer service team at info@retromarine.nyc to clear up any questions regarding sizing, colors or any other questions you may have. Nonetheless if something should not fit you as expected you can of course exchange it within 30 days from the purchase.

We recommend you place your new order first in order make sure your exchange items is available. Once we receive your returned item, we will refund you in full of course. The same policies as for returns apply.